Friday, February 25, 2011

Help and Support for Firewall!

My name is Emy. I am a school teacher who is in love with her profession. Teaching small kids is a very great feeling and I am experiencing it to the core. My students are small kids ranging between the ages 4-5 years. I love them a lot and take that extra pain to teach them with dedication. To make the classroom more interesting, I taught them with pictures and images of various trees, animals, reptiles, etc. collected from the Internet. Daily after going back to my home, I do some research on the Internet and find out some interesting pictures and get them printed for the next day class. Thanks to my Dell Studio which I bought one year ago.

One day, as I was downloading some pictures from the Internet, one of my friends visited my place. When she came to know about my idea, she was very happy and gave a pat on my shoulder. However, she cautioned me that if the firewall was not configured properly in my laptop, the laptop could become infected by various threats. She opened my firewall settings and tried to configure it herself but then gave up as she was not so confident. She told me that it was always wise to let an experienced technician to configure the firewall in Windows 7. When I enquired her as how to find an experienced technician, she gave me the phone number of this tech-support company and added that she had talked to the technicians in this company a couple of times before and the tech guys were wonderful.

By the time my friend had left my place, I was already a bit worried and anxious about the fate of my Dell laptop. I did not want to get it infected by any threats and also in the mean time I wanted to download pictures from the Internet without any fear of infection. I did not wait any longer and dialed the number given by my friend. A guy at the other end picked the phone and I told him about all my concerns and also said that I wanted firewall help immediately. I was distressed and he could empathize it quite well. Within minutes he connected to my laptop through remote assistance and got my firewall configuration done. He assured me that they were available 24/7 and I could reach them any time in the future if any firewall help was required.

I am delighted. I no longer need to fear about Internet threats while downloading pictures for my kids!

Thank you for the help and support for firewall…..Thanks!!….Thanks again!!!!

Source:
http://www.articlebuster.com/2011/02/what-a-relief-to-get-help-and-support-for-firewall/

More at:

Monday, February 14, 2011

Repair Firewall Configuration with Remote Tech Support

I recently downloaded an antivirus in order to upgrade my security setting. However after downloading the software, I was not able download movies and other music files. This problem just seems to come all out of a sudden; everything had been working fine for two weeks. I then tried to reconfigure the settings of the antivirus to all me to download the file, as I thought that the antivirus software was mistaking the file downloads to be an illegal file operation.

After I couldn’t configure the antivirus to enable me to download the file, I thought that something may be wrong with my Internet browser. As a result I tried to configure the option of the browser to enable me to download automatically without prompting me. At first it seemed that I will be able to download the file from the Internet but still got a message from the antivirus stating that I did not have the sufficient rights or privileges to download the file. My last resort was to change the firewall settings of my operating system, but to my avail, I was not successful in doing that as well.

After giving up hope, I called up tech support to help me troubleshoot with the issue. The technician at the other end was very helpful in understanding my situation. He ran a quick diagnostic of my PC and helped me in firewall configuration. I got to know from him that all this while there was a simple issue within the antivirus itself as the firewall setting were set at a higher level. The technician just lowered the settings for me so that I could download the files from the Internet. After doing so he cross checked whether I could download any files. After a successful download of a music file, he told me that the problem was only with the firewall settings of the antivirus.

I was quite relieved to hear this. From next time onwards I will only contact tech support for firewall help.

More at: http://directlinkarticles.com/2011/02/10/repairing-firewall-configuration-through-remote-tech-support/

More Related Articles:

 
Powered by Blogger