Experts for Microsoft support

Yesterday morning, I was doing some urgent work in my pathology. I was busy in testing and diagnosing blood samples, collected from various hospitals. The entire day was about to finish and I was left only with 1 hr more. I sat on the computer and started documenting the reports in a Microsoft Excel sheet. Suddenly, the power turned off and when it came back I was unable to reopen the desired sheet. It was showing error message.

I tried everything what I could. I restarted the computer but again there was no use. I was almost paralyzed, my head was blank. I called up one of my friend to see the problem, but he too couldn't help me. He suggested me a Microsoft remote tech support provider. I dialed the number and soon got connected to a technician. He took the complete information regarding the occurrence of the problem and asked for permission for remote access of my machine. Earlier I was a bit hesitant but he showed me his company's websites and other things, and on his assurance I went along with him. He fixed the problem within 10 minutes. I was completely astonished at his attempt and smart work.

I was so fascinated with their service that I took the annual subscription of the company, which includes support for Microsoft software. Now, I fell totally relieved as I can access their support via the remote Internet connection from anywhere. I don't need to go to any repair shop or call any technicians and keep waiting for my turn. Besides, I don't need to worry about my peripherals such as printers and scanners as these too are covered under the same subscription.

Source - http://www.ideamarketers.com/?articleid=1745538&CFID=78641880&CFTOKEN=50805081

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Computer Support

Now days, computer support is offered either through online or on-site. Online computer support offers many benefits when compared to on-site computer support. The main requisite for online computer support is an Internet connection with the system.

Whenever you face any technical issue with your computer, just contact your service provider and your issue gets resolved. Your system will be accessed by a technician through the remote connection after taking your permission. After accessing your system, technician will diagnose it carefully and after that performs the necessary action to resolve your technical issue.

Online computer support can be accessed from any part of the world unlike the on-site support. It takes less time in resolving your technical issues as compared to the time taken by service centre. Online support offers you a wide range of services for a fixed price, but this is not the case with on-site support.

Some of the services offered through online computer support are enlisted as:

·        Installation of new software

·        Diagnostic and repair of hardware issues

·        Troubleshooting

·        Update drivers and security to protect against online threats

·        PC optimization

·        Customizing your Internet, office suite, e-mail settings

·        Configuration of Web browsers for faster Internet access

·        Virus removal

·        Firewall installation

So, it is viable to say that online computer support is more beneficial in resolving technical issues.

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Computer help: Dell Support

Dell Support: Dell offers vivid group of desktops, laptops, PDAs, computer components and computer peripherals.. Dell support is available round the clock to deal with all sorts of user’s issues like:

·         Security threats

·         Slow performance of PC

·         File sharing issues

·         Driver compatibility issues

·         Error related to operating system

Motive of Dell support:

·         Ensure better security setup and settings to your system

·         Optimize your system performance

·         Update your system software and application software

·         Perform consistent monitoring of hardware component

·         Ensure effective data backup

·         Installation of suitable peripheral devices

Effective Dell support is available according to user group and is discussed as follows:

Home users: Dell support offers regular PC health checkup programs to compete with ever evolving issues. If required, dell technical support can upgrade your system or application software. They will also ensure that you have the best compatible device driver to gain maximum of your application software. Your system will be equipped with effective firewall and security to prevent intrusion of unwanted programs.

Business users: Dell supports the small scale business group who has the need to customize and virtualize the IT infrastructure.

Enterprises: Dell support offers best data base management technology to Enterprises so as to retain them for longer time. A Dell support does proactive system management so that you can keep your business running efficiently. Enterprises would get best of server services to design flexible and responsive IT infrastructure with deployment of compatible Terminal server. They will also monitor server security on regular basis.

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